Ramdas
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09-29-2017 07:37 PM in
Galaxy On
Before updating to naugot Internet connectivity was good and Internet speed was more, but now it is very very slow and takes lot of time to open a Web page or YouTube video
5 Comments
Yogen
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09-29-2017 07:42 PM in
Galaxy On
In my case it was not working well before upgrading too.
Ramdas
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09-29-2017 08:01 PM in
Galaxy On
But in my case it was working fine
Roj
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09-29-2017 08:07 PM in
Galaxy On
not good speed and fast,before updating
admin_
Expert Level 5
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09-30-2017 04:18 PM in
Galaxy On
"Thanks for being with Samsung and for sharing your.
Let me recommend some steps to further isolate and determine what you are experiencing. Please be aware that device speeds may vary based on multiple outside factors. We would like to suggest you kindly follow the below mention steps to overcome the Issue:-
1) Ensure that network frequency of your device should be selected on Auto-mode.
Menu>Settings> Connections>More Networks> Mobile Networks> Network Mode> Select Auto mode (GSM/WCDMA/LTE).
2) Search for the Network Manually as follows:
Menu> Settings> Connections>More Networks> Mobile Networks> Network Operators> Select Manual Search.
3) You may check by exchanging the SIM in SIM slots.
4) Insert different SIM card in your mobile and check if the issue is resolved or not.
If still issue persists then we would suggest you to once contact with your service provider.
"
Let me recommend some steps to further isolate and determine what you are experiencing. Please be aware that device speeds may vary based on multiple outside factors. We would like to suggest you kindly follow the below mention steps to overcome the Issue:-
1) Ensure that network frequency of your device should be selected on Auto-mode.
Menu>Settings> Connections>More Networks> Mobile Networks> Network Mode> Select Auto mode (GSM/WCDMA/LTE).
2) Search for the Network Manually as follows:
Menu> Settings> Connections>More Networks> Mobile Networks> Network Operators> Select Manual Search.
3) You may check by exchanging the SIM in SIM slots.
4) Insert different SIM card in your mobile and check if the issue is resolved or not.
If still issue persists then we would suggest you to once contact with your service provider.
"
Ramdas
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10-13-2017 11:33 AM in
Galaxy On
did but still I am facing the issue