The face recognition in On6 sometimes fails to detect the face under good lighting conditions.Samsung please improve the face recognition in the next software update for the on6 galaxy smartphone.
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Thank you for reaching out to the Samsung community! We would like to inform you that kindly follow the below mentioned steps to resolve your concern: - Go to Settings > Lock screen and security > Remove face data. Then again register your face and turn ON the Faster Recognition feature. • Consider the following when using face recognition: – Consider the conditions when registering, such as wearing glasses, hats, masks, beards, or heavy makeup. – Ensure that you are in a well-lit area and that the camera lens is clean when registering. – Ensure your image is not blurry for better match results. - Please run your device in safe mode. - Please do reset your device on factory mode after taking the data backup Via Smart switch and remove the Google account from your device.
Be sure to hit ♡ when you find an answer that works for you. For further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
