i am purchase samsung ON Max but i'll insert my sim and notice that it is name on chip display "samsung J7" i'll socked and call to samsung service centre and confirming my mobile is samsung on max ya samsung j7, and i on my samsung member also display device name is samsung j7, i don't know what was the issue.
Thank you for sharing your concern. The relevant department will serve you better/speedily, if you can provide logs/video within 15 minutes of issue occurrence by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports). Be sure to hit ♡ when you find an answer that works for you.
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