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07-26-2020 09:02 PM in
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07-26-2020 09:03 PM in
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07-26-2020 09:06 PM in
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07-26-2020 09:06 PM in
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07-28-2020 09:15 PM in
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07-26-2020 09:07 PM (Last edited 07-26-2020 09:10 PM ) in
Galaxy OnI suggest
1. Turn off data when you don't use
2. Turn off location, and scanning in location.
3. Turn off background data usage for individual apps.
4. Turn off sync.
Also battery calibration may needed as it suddenly decrease to 0 from 30/40%. So do this,
Drain your battery completely until it doesn't turn on. Then charge it for 100%. Then type *#0228# and do quick start test. Then again drain battery to 0 charge to 100%.
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07-26-2020 09:12 PM in
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07-28-2020 06:29 PM in
Galaxy OnDear Samsung Member,
Greetings from Samsung Customer Support!
To resolve "Overheating" issue please follow the below given steps:
1)Close background running apps.
Overheating--Follow the link for more details :- https://www.samsung.com/in/support/mobile-devices/why-the-heating-issue-occurs-in-mobile-device/
If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support