Go to https://findmymobile.samsung.com login with your register Samsung email and select unlock my device ... it will remove all type of password from your mobile and your mobile will not reset only password will be deleted .... DEVICES MUST BE CONNECTED TO INTERNET...... OTHER WISE IT WILL NOT WORK .... IT NEED INTERNET CONNECTIONS ... hope this work 😀✌🏻
Thanks for reaching out to the Samsung support communities! We would like to inform you that If you have forgotten access password then kindly once check is there any option of forget password is available, if not there is no alternative, you can use only master reset which swipe all data of s-secure folder. Kindly take the device data backup via smart switch PC suite to save device data.
Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/