Beginner Level 2
i cant find VoLTE in my device as it is compatible with it.
please give suggestion, what can I do for it?
Active Level 6
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Expert Level 5
Thanks for being with Samsung and for sharing your concern. We would like to inform you that the device model number SM-J710FN supports VOLTE network. We would like to suggest you kindly follow the below mention steps to overcome the Issue;

Check by using any other SIM card.
- Ensure that network frequency of your device should be selected on Auto-mode.
- Menu > Settings > Connections > More Networks > Mobile Networks > Network Mode > Select auto mode (GSM/WCDMA/LTE).
- Search for the Network manually as follows:
Menu > Settings > Connections > More Networks > Mobile Networks > Network Operators > Select Manual Search.
- Kindly go to settings >> General management >> Reset >> Reset network settings.
- Kindly check for software update.

Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- You can also connect us via Samsung Members web community by following mentioned url-