Original topic:

Camera performance

(Topic created on: 03-13-2020 09:10 AM)
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Antara
Active Level 4
Options
Galaxy On
Camera was decreasing it's performance after Oreo update. Bt now after getting the Feb 20 patch update, camera pictures are getting dull & whitish. What's the matter? Is everyone facing the same issue with Galaxy On Max?
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2 Comments
Samsung_Support5
Moderator
Moderator
Options
Galaxy On

Hi there,

 

Please follow the below mentioned steps in order to resolve the issue:-

1) Perform the clear cache of the app (Go to settings>>apps>>Instagram >>clear cache).

2) Do the reset app preference (setting>>apps>>three dots on the right top>>reset app preferences).

3) Do the reset settings of the device (setting>>general management>>reset>>reset setting).

4) Check the update of the application.

Note: Please once contact the app provider.

For further assistance, register your concern in Samsung members app (click on “+“icon>send feedback>Error report/ Ask Questions).

 

Regards,

Team Samsung Members

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Abhi2503
Active Level 5
Galaxy On
yes bro really disappointed with camera quality in galaxy a7 2018 when ever we try to take pictures a white color coating appears in the face of the person. I'm very much disappointed with camera quality
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