Original topic:

CAMERA PROBLEM

(Topic created on: 01-16-2018 10:18 PM)
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SOMNATHHALDAR
Beginner Level 2
Options
Galaxy On
When I take picture with flash it turns black but when I take without flash it remains normal. (Pictures are taken on primary camera)
model: galaxy on8c01cb4d7-9cfc-4a03-82a2-28bd89bf7732.jpg
fa2a5948-8ddd-4bef-9252-92c358109d3b.jpg
a0ea7bdd-054b-4a76-83a3-f2938f604c9c.jpg
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3 Comments
admin_
Expert Level 5
Galaxy On
Thank you for sharing your concern. Let me recommend some steps to further isolate and determine what you are experiencing. Please be aware that device speeds may vary based on multiple outside factors.
1) Check the Picture size (Camera Capacity) in camera setting (It should be Max according to Camera Capacity)
2) Turn on the Auto Flash (If Available in the Device)
3) Reset the Camera (From the Camera Setting)
4) Software update via FOTA,Kies or SMART Tool.
Be sure to hit ♡ when you find an answer that works for you.


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Adbhardwaj
Beginner Level 2
Galaxy On
Same problem on my phone as well.....what's the difference between SAMSUNG and Chinese then!
Will never buy SAMSUNG again!
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skdewangan
Beginner Level 2
Galaxy On
yes my mobile is on8 same problem
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