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12-06-2019 12:00 PM in
Galaxy OnHi there,
To resolve the issue please follow the troubleshooting steps provided in the given link: http://www.samsung.com/in/support/skp/faq/1101689
We will guide you further if the issue persists after performing the specified steps.
Regards,
Team Samsung Members
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12-26-2019 07:49 PM in
Galaxy OnThanks for your kind reply. i have done all options before asking at members site.