Original topic:

Auto restarts

(Topic created on: 01-07-2020 06:42 AM)
144 Views
Creativechugh
Active Level 4
Options
Galaxy On
Phone startrs Hanging between 2:05am -2:15am and then restarts itself anyone facing this problem on galaxy On8 ? 
6 Comments
Galaxy On
auto restart is used to improve battery performance
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Creativechugh
Active Level 4
Galaxy On
yeah but that's something else !! these pop up in Samsung member app but not resolved !
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koolmehra
Active Level 5
Galaxy On
yes bro my m30s also restart
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Ghanshyam01
Active Level 6
Galaxy On
Please check setting there is a option for restart,You may be enabled unknowingly.
Galaxy On

Hi there,

Please perform the following steps to resolve the issue:

> Disable scheduled auto restart if available in your device. (Go to settings>>General management>>Reset>>Auto restart>>disable.

>Clear the RAM memory of device (Scroll down notification panel > Setting> Device care >Memory> Clean Now).
> Stop the background running app (Tap on the left soft key and close all the running apps).
>Check for the latest device O/S (Scroll down Notification panel >Settings >Software Update >Download updates manually).
For further assistance, register your concern in Samsung members app(Open Samsung members app>click on “+“icon>send feedback>Error report/ Ask Questions).

 

Regards,
Team Samsung Members

Creativechugh
Active Level 4
Galaxy On
thanks
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