Original topic:

App not deleted

(Topic created on: 02-13-2018 04:23 PM)
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MananJain
Beginner Level 2
Options
Galaxy On
I have purchase a new samsung mobile and back up app app and data from my previous mobile. One app BANK IFSC wss also installed at that time. I want to delete this app but this app will not be deleted. This app is not in the Play store now. This app was in the right down corner in attchment. Please someone let me know how can i delete this app ?e4a79764-e0e5-4298-81fd-b34d892a2a23.jpg
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2 Comments
Aquib007
Active Level 5
Galaxy On
Go to Setting >> App >> Bank ifsc >> force stop >> clear cacha and data >> then try to uninstall it .... i hope this work 😀✌🏻
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admin_
Expert Level 5
Galaxy On
Thanks for reaching out to the Samsung support communities! We would like to inform you that kindly follow the below steps to overcome the issue:

- Navigate to apps >> Settings >> Apps >> Tap on three dots >> Reset app preferences.
- Please run your device in safe mode.
- Navigate to apps >> Settings >> Apps >> Bank IFSC >> Uninstall.

Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
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