Original topic:

An unknown error has occured' when playing a video?

(Topic created on: 08-18-2018 12:43 AM)
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RockstarM51
Active Level 4
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Galaxy On
while playing video iam getting An unknown error has occured' when playing a video?

why it is occuring?
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2 Comments
Aditya24
Active Level 4
Galaxy On
May be the video format . doesn't support to that player ... . Please check that video in other. video players in your mobile
admin_
Expert Level 5
Galaxy On
We do apologize for the inconvenience caused. We would appreciate if you share the error screenshot so that we can provide best possible resolution.

Be sure to hit ♡ when you find an answer that works for you. For further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
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