video player

[janefrr]

Recently i notice when i play vedio from gallery its show like this even no calling app are working..

[MittuVichu]

Hi, are you using ToTok? If so, force stop the app and try once again.

[janefrr]

yes i used from many years but didn't see this before... next time i will check again.. totok is reason... thanxx

[Samsung_specialist]

Hi, 

Please call the call center for remote assitance. 

Or you can bring the device to a Samsung Service Center for a technician to check out the device.