Original topic:

updates are not showing.

(Topic created on: 02-18-2020 07:25 PM)
1305 Views
saswath
Active Level 1
Options
Galaxy Note
After the beta version of Android 10 and one UI 2.0 I am not able to update to new version of Samsung note 10 +. I am now at security patch December and two updates released after that but my phone says I am up-to-date. 

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6 Comments
Debajyoti
Active Level 5
Galaxy Note
try smart switch for update
through laptop or pc
saswath
Active Level 1
Galaxy Note
not working
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Galaxy Note
try changing internet network and check again
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MiraclePanda
Expert Level 2
Galaxy Note
if any of the above things din work then you should visit samsung services center
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Samsung_Support3
Moderator
Moderator
Options
Galaxy Note

Hi there,

 

We would like to inform you that you can update the device software with the help of smart switch application. Please follow the below mentioned steps and check updating the software again:

  • Connect your device to PC with the help of USB cable and try to update the software.

If still you are facing same issue please visit to the authorized Samsung service center with device and have it inspected for further resolution.

For address details of Samsung Service centers follow the link mentioned below-

http://www.samsung.com/in/support/servicelocation/

 

Regards,

Team Samsung Members 

0 Likes
saswath
Active Level 1
Galaxy Note
no luck will go to a service center
0 Likes