Original topic:

unable to write with stylus on upper-left corner of the screen.

(Topic created on: 10-23-2020 12:02 AM)
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samyokul
Active Level 1
Options
Galaxy Note
Unable to (note 20) write with stylus on upper-left corner of the screen. Also unable to open /move app on upper-left corner with the stylus. Any body having same problem. Hovering test also fails. 
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10 Comments
samyokul
Active Level 1
Galaxy Note
As above Screenshot_20201014-161744_Samsung Members.jpgScreenshot_20201012-085535_Samsung Notes.jpg
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TimonN
Expert Level 3
Galaxy Note
It shows that top left display is faulty.
Ask for replacement if you can.

I still do not understand why anyone buys Note 20.
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samyokul
Active Level 1
Galaxy Note
I can write with finger in that area, but not with stylus.
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Galaxy Note
induction plate is damaged

you can easily ask for replacement
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Dilli
Expert Level 5
Galaxy Note
you phone is in warranty so get it checked immediately at SC
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AbhijithAshok
Active Level 7
Galaxy Note
I'm facing the same issue with my Note 10, I can't write anything with s pen on top of the screen..since it's an imported device I can't claim warranty in India..
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Samsung_Support3
Moderator
Moderator
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Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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samyokul
Active Level 1
Galaxy Note
I have already registered, at least 6 to 7 times since 14th Oct 20 with screenshot. Auto Block test and hovering test results etc. How many times shall I write and share login files etc.
Every time I get same answer, our technical team is working on the issue.
I request you to replace the mobile, as it is manufacturing faults.
If you are not able to solve this issue please let me know, I ll claim for replacement.
Such things not expected from Samsung.
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samyokul
Active Level 1
Galaxy Note
This is 14th Oct answer. Same reply on 17th, 22nd.
How long shall I wait with defective, upgraded mobile phone. Request you to replace the mobile at door step. Screenshot_20201023-102742_Samsung Members.jpg
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