unable to send/receive messages

[gopsy]

Im not able to send messages from sim1. I'm able to send messages from sim2.  I tried below steps to resolve.

1. Hard boot using power and volume keys.

2. Clear cache and data of messages.

But still not able to send messages.  

Attached the picture for the same.

Please help on this. 

Thanks 

[MOHAN6642]

At this time all the companies increased their products price. But the samsung is the only company decreasing their price . Here you clearly understand how much demand samsung is having at this time .Reason behind
this they selling their mobiles with WORST EXYNOS PROCESSORS in india. If you play big games they will hang like any thing . Their service is also WORST.


DEAR FRIENDS,

I HAVE PURCHASED SAMSUNG M30S MOBILE.

THIS MOBILE SIGNAL RECEPTION IS VERY WEEK. CONFIRMLY I WILL BET SAMSUNG TECHNICAL PEOPLE ALSO WITH 100000/_ REGARDING SIGNAL RECEPTION IS WEAKER THAN OTHER MOBILES LIKE XIAOMI, REALME LIKE CHINESE MOBILES. DONT PURCHASE THIS MOBILES . THEY ARE PROVIDING THEIR ' EXYNOS ' WORST PERFORMING PROCESSORS. THIS IS REAL WHAT I AM TELLING . BELOW I HAVE GIVEN SIMPLE EXAMPLE FOR YOU.

FOR SAMSUNG S20 MOBILE , THEY ARE PROVIDING THEIR WORST 'EXYNOS' PROCESSORS IN INDIA , FOR THE SAME MOBILE IN AMERICA THEY ARE PROVIDING BEST SNAPDRAGON 865 PROCEESOR . EVEN THEIR KOREAN PEOPLE ALSO HATED THE SAMSUNG 'EXYNOS' PROCESSOR PERFORMANCE IN ' SAMSUNG S20 ' MOBILE.

AND THEIR SERVICE ALSO VERY WORST. TODAY I VISITED THEIR SERVICE CENTRE TO RECTIFY THE CHARGING PORT PROBLEM , HE TOLD THAT IT WILL TAKE ONE WEEK TO 10 DAYS TO RECTIFY THE PROBLEM . THIS IS A SMALL PROBLEM . I TOLD HIM TAKE THE COMPLAINT , AND GIVE MY MOBILE BACK , AFTER ONE WEEK I WILL COME AND I WILL GIVE THE MOBILE AND RECTIFY THE MOBILE WITH NEW PART . HE REFUSED FOR THE SAME . REGARDING THIS ALSO I CALLED THEIR CUSTOMER CARE , THEY ARE NOT ABLE TO TELL WHERE THE PART AVAILABLE TO THE NEAREST SERVICE CENTRE IN GUNTUR DISTRICT.

OTHER COMPANIES ARE DOING SMALL PROBLEMS WITH IN ONE DAY. BUT SAMSUNG IS TAKING 10 DAYS . THIS MUCH OF WORST THEY ARE DOING SERVICE.

THEY ARE RELEASING NUMBER OF MODELS WITH SAME PROCESSOR 'EXYNOS 9611' BUT NOT MAINTAINING PROPER SPARE PARTS AT THEIR SERVICE CENTERS . THEIR SERVICE CENTER PEOPLE ARE BEHAVING LIKE GAZITTED OFFICERS. FIRST OF ALL THIS IS THE MAIN PROBLEM WITH SAMSUNG.

[Panneertbm]

Reinsert the sim and give a try. Its a sim problem

[gopsy]

thanks .Tried this option but didn't work.

[born2bright]

check with changing the sim slots,

[gopsy]

thanks . tried this option but didn't work.

[Dilli]

restart your phone and try again

[gopsy]

thanks. Restarted so many times but still not able to send or receive messages

[Dilli]

try to pull out the sim and use it on another mobile just to check if its OK and not damaged and try sending message. if you still have issues maybe your sim has issues.

go to sim card manager under settings and select your sim 1 for sending messages. I presume you have already done that but just a safe check

[sahanowaz]

I am not able to receive/send messages