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Original topic:

telephoto camera not being used after September update on note 9

(Topic created on: 10-01-2019 03:34 PM)
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RaghvendraGupta
Active Level 4
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Galaxy Note
Hi all, Samsung has cheated us after september update. They have completely disabled second telephoto camera instead of fixing the vibration issue. 

As you all can see in below screenshot I kept finger only on main sensor and not on telephoto. And still when I am switching to telephoto I can see my finger. 

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1 Solution


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Solution
Anonymous
Not applicable
Galaxy Note
if live focus is working the lens is ok

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9 Comments
Anonymous
Not applicable
Galaxy Note
if you are in dark environments then software will not allow to use the telephoto lence
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Galaxy Note
Ok thanks
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Galaxy Note
Bro, once try it in natural or bright environment..👍
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Galaxy Note
Ok thanks
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Galaxy Note
Then how to check until you cover it?? I am in bright environment only in office. But if you cover lense obviously it'll be dark. What is best way to check if it switches to telephoto lense or not??
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Anonymous
Not applicable
Galaxy Note
try live focus
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Solution
Anonymous
Not applicable
Galaxy Note
if live focus is working the lens is ok
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Galaxy Note
Not in office bro..proper lighting..bright sunny light...try once👇
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Anonymous
Not applicable
Galaxy Note
correct telephoto lens have narrow aperture in camera so its natural that telephoto lens will not work in low lights or covering the main camera as telephoto lens is a supportive lens to main camera .
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