Original topic:

spen of galaxy note 10 does not work for air actions.

(Topic created on: 06-09-2021 10:05 PM)
Bipulsarkar
Active Level 1
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Galaxy Note
Always shows air action disconnected. It does not work ro take picture or media controle. It only work to write
6 Comments
ks4
Active Level 6
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Galaxy Note
Check whether your phone shows this message while in airplane mode or in maximum power saving mode . These modes usually disconnect the S pen
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Bipulsarkar
Active Level 1
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Galaxy Note
the phone is in normal mode.
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Dilli
Expert Level 5
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Galaxy Note
Reset your phone to factory default will solve your issue
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Bipulsarkar
Active Level 1
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Galaxy Note
thank u
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Dilli
Expert Level 5
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Galaxy Note
Once it works for you click 3 dots of my post and mark it as solution.
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cs-member13
Expert Level 1
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Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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