Mia01
Beginner Level 2
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04-13-2020 11:27 AM in
Galaxy Note
When someone calls it sounds like they are very far away almost inaudible and sometimes the person on the other end can't hear me also when I customize my contacts the settings are saved yet when they call it still uses the default ringtone
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4 Comments
Nduduzo703
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04-13-2020 12:18 PM in
Galaxy Note
even if you changed the ring tone?
Mia01
Beginner Level 2
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04-13-2020 12:41 PM in
Galaxy Note
Yes
Solution
Maps_sam07
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04-13-2020 12:36 PM in
Galaxy NoteHi Mia
Please perform a soft reset on the device
Press and hold the power and volume down buttons for about 10 seconds.
*The device may take a screenshot, however keep holding the buttons for a few more seconds
Mia01
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04-13-2020 12:41 PM in
Galaxy Note
Thank you I shall try this