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Original topic:

smart view

(Topic created on: 01-23-2021 06:13 PM)
basemnsaad79
Active Level 4
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Galaxy Note
Dear samsung .. Please need to update the smart view to be support more devices .. as before the last update its work perfect ...after the update only work with samsung tv and google chrome cast .. but its stopped supporting Nvidia sheild and mi box while its working perfect from the 3rd party app  also work perfect before the update .. please need to check this
11 Comments
Samsung_specialist
Community Manager
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Galaxy Note

Hi there, 

Please call the call center number for remote assitance - they will be able to help you with this while you are home!

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basemnsaad79
Active Level 4
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Galaxy Note
i already reported .. and any time and any think to Help samsung devices out of any type of issues
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JurMar
Active Level 1
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Galaxy Note

Can you please help to fix Smart View on my Galaxy Note 10. It's not working with chromecast devices after the last system update. It was working fine before Android 11 update. Please help.

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JurMar
Active Level 1
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Galaxy Note

Can you please help to fix Smart View on my Galaxy Note 10. It's not working with chromecast devices after the last system update. It was working fine before Android 11 update. Please help.

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JurMar
Active Level 1
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Galaxy Note

Chromecast devices are not visible in Smart View. Everything was perfect before system update.

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nanou21
Beginner Level 2
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Galaxy Note
Can you help me with Smart View for my Galaxy S9+. I can't make it work at all. Nanou21
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Samsung_specialist
Community Manager
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Galaxy Note

Hi there, 

You can call the center and ask for remote assistance for this, so we can help you remotely. 

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basemnsaad79
Active Level 4
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Galaxy Note
try to reset the smart view app
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basemnsaad79
Active Level 4
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Galaxy Note
open smart view app then go to setting then about smart view then on the top on the screen you will find (i) click on it then go to storge then clear both cach and data after that try it , it should work ( but not with all devices because samsumng seems to me stop support same devices and leave it for 3rd part app ) , but it should fix your issue