screen of samsung phones

[mohamed adel]

not trusting Samsung any more, i was user for Samsung since Galaxy S 2, lately i bought not 20 ultra, after 1 year of usage the screen got spoiled, which we not expect from such brand as Note series. it happened before with 2 Galaxy A 70 but it was expected because its med rang phone, but with note 20 is not acceptable

[TMan296]

How did it get spoiled? What happened to the screen?

[Samsung_specialist]

Hi,

Please bring your device to a Samsung Service Center to have it checked out my a technician and help resolve the issue. 

Find the nearest service center near you online, or on Samsung.com, or by calling the call center or passing by one of the Samsung brand stores.