Original topic:

samsung note 9 display discoloration

(Topic created on: 06-09-2020 01:48 PM)
367 Views
akhilesh0505
Beginner Level 2
Options
Galaxy Note
I updated device software in may and since that day i am having screen discoloration issues. It get fade and come back to normal on its own. I have not dropped my phone and searched about this on internet and youtube so i got to know others are also facing this problem and samsung is not helping regarding this. Pls suggest what to do
11 Comments
Samsung_specialist
Community Manager
Options
Galaxy Note

Hey there,

Can you please contact our call center on 800 7267864 and request Remote Management to help you with your concern.

Thank you

Mhousin1
Active Level 3
Galaxy Note
my note also same problem, discolouration, blurred,...fade colour.
try hard reset,factory reset...all.still same
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Mhousin1
Active Level 3
Galaxy Note
my phone is out of warranty,plus help us,
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Calfre
Beginner Level 3
Galaxy Note

I have the same problem which started appearing about 45 days ago. Failing frequency was increasing until June 5th when the problem turned permanent. Made hard-reset but the problem was not solved. Very disappointed with this top of the line Samsung phone less than 2 years since purchase. Service is not yet available due to pandemic.

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akhilesh0505
Beginner Level 2
Galaxy Note
ya even i checked online.web and youtube. All saying they recieving problems after last software update. even i am very disappointed.
mine is hardly 5 months old mobile.
i was planning to gift same to my wife
now i think i ll better give iphone.
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ravismith
Beginner Level 3
Galaxy Note
same issue here..after last update...
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yazarrafi
Active Level 6
Galaxy Note
i am using exynos 6gb international version and in latest may security patch level. i dont have any issues like this. below is my configuration...
1) adaptive brightness and auto brightness is off. i manually adjust brightness and very rarely uses high brightness.
2) screen mode:adaptive display
3) screen resolution: fhd+
4) always on display:on,tap to show mode.

And also many reviews proving that over use of sensors and screen warming may be the cause of this. so i recommend turnoff all sensors and use minimum brightness until Samsung fix this issue. all the best...

The solution here is only a self experience of mine and it never guarantees fix.
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Mhousin1
Active Level 3
Galaxy Note
my note also same problem, discolouration, blurred,...fade colour.
try hard reset,factory reset...all.still same
pls help
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SyedMehraj
Beginner Level 2
Galaxy Note
Hi all,
I am also facing same issue as display colour disorientation, turning to yellowish and ph getting overheated. I would be grateful if anyone can share any solution with me please.
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