Expert Level 5
Thanks for being with Samsung and sharing your query. We would like to inform you that once you receives/collects and activates the Device you will have to follow the process given hereunder to redeem the discounted Samsung Gear Sport at Rs. 4999/-. The Process for redemption is as under:
(i) Fresh enrolment/sign in to the pre-loaded My Galaxy app must be completed by 30th September 2018 failing which the customer will not be eligible for the offer.
(ii) Registration & sign in to My Galaxy to be done with same mobile number used for pre-booking & activating the Product. In case any other mobile number is used, the customer will not be eligible to avail the offer.
(iii) In case customer is already a My Galaxy user, it is advisable that he/she pre-books & activates the Product with the same mobile number with which he is registered in the My Galaxy application or else creates a new account with the number he/she has used for pre-booking & activating the Product.
(iv) After approximately 4 days of signing in /registering in to My Galaxy App, Customer will be able to view the offer banner on the Home Screen of My Galaxy App.
(v) Customer can generate the “discounted Samsung Gear Sports” coupon code from My Galaxy App by clicking on the offer banner.
(vi) Customer will need to validate details including mobile number, name etc. as used during the prebooking.
(vii) Coupon will be valid for one time use only against redemption of the Samsung Gear Sports at Rs. 4999/-.
(viii) The Customer can redeem the Coupon at www.shop.samsung.com/in by clicking on ‘Use Coupon’ tab, latest by 30th Sep 2018.
(ix) The shipping of Samsung Gear Sports at Rs. 4999/- will happen within 90 (ninety) days from the day of placing order for the same at Samsung Shop (i.e. Samsung e-store).
Be sure to hit ♡ when you find an answer that works for you.
For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
Active Level 2
my note 9 not receive September security patch