s pen disconnected and not charging

[GKbond]

Hi my spen is disconnected and doesn't charge. But when I put my spen in other note 10 plus, then it works absolutely fine.

Any one can help ?

[SGlover999]

may be physical damage
if possible ,contact service center once

[Dilli]

Only option is to visit SC and get it checked. Doing it yourself will not correct this problem

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Be assured, in order to connect your S Pen in your device kindly go through below given steps:-

1. Insert the S Pen into the slot to start the connection.
2. Open the notification panel by sliding down from the top of the device.
3. Expand the options in the notification panel.
4. Slide the notification panel to the left.
5. Tap S Pen remote.
6. Tap it again to reactivate it.

If the issue still persist, kindly visit your nearby service center for the physical inspection of your device. Please be assured, our team will surely help you with this. You can search for the nearby service center from given link:-
https://www.samsung.com/in/support/service-center/

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[Anonymous]

its spen Bluetooth fault. product quality issue.. buy new spen..

[MDKaif230]

https://twitter.com/MdKaif67451615/status/1414248710146461702?s=19

Plz retweet and rply to my post on twitter.. Every note 10+ users are facing the same issue and Samsung isn't even listening