Original topic:

phone heating up problems with note 9.

(Topic created on: 02-09-2020 05:49 AM)
sidduchi
Active Level 5
Options
Galaxy Note
my note 9 is one year old. and it is still in perfect condition without any issues.
but recently after the ONE UI 2.0 update my phone's temperature is going high. even when I am not playing games. 
and the battery back up is going down. I had the same problem with note 8 as well. 

I am really disappointed with this issue. 

a week ago I bought note 10 plus and I face heating problems on note 10 plus while playing pubg. 

bye bye Samsung.. your phones are not lasting more than a year now. shame on you.

you are losing your loyal note customer. 

I have used almost all of the note phones starting from note 2 to note 10 plus. 
 now its time to say goodbye to Samsung. 
3 Comments
IhshahnIhilamuddin
Active Level 6
Options
Galaxy Note
if ur playing games like pubg the device will heat up
0 Likes
AOsorio
Active Level 1
Options
Galaxy Note
The same problem, when I play Free Fire or asphalt 9 the temperature is really high, I feel like I'm burning my fingers
0 Likes
Samsung_specialist
Community Manager
Options
Galaxy Note

Hello, 

Can you please contact our call center on 800 7267864 and request Remote Management to help you with your issue.

Thank you

0 Likes