hamood4040
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02-05-2020 03:31 PM in
Galaxy Note
I forgot my pattern but still able to use my phone through fingerprint scanner and iris , how do i reset the pattern without the need to put the old one
4 Comments
Samsung_special ist
Community Manager
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02-05-2020 04:19 PM in
Galaxy NoteHello,
Can you please contact our call center on 800 7267864 and request Remote Management to help you on you how to solve your issue.
Thank you
hamood4040
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02-05-2020 04:23 PM in
Galaxy Note
but im not from america how do i call him? , is there any email or something i can contact with
TheExpendble
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02-05-2020 06:41 PM in
Galaxy Note
that is uae number
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02-05-2020 09:37 PM in
Galaxy Note
Go to samsung find my device using a browser like chrome and login with your samsung account. once logged in you can see a list of devices connected to your samsung ID. Select the correct device and you can see an option to unlock the device. Once unlocked, all passwords, pattern, fingerprint, iris data will be erased.