Original topic:

pattern

(Topic created on: 02-05-2020 09:37 PM)
107 Views
hamood4040
Active Level 3
Options
Galaxy Note
I forgot my pattern but still able to use my phone through fingerprint scanner and iris , how do i reset the pattern without the need to put the old one
0 Likes
4 Comments
Samsung_specialist
Community Manager
Options
Galaxy Note

Hello, 

Can you please contact our call center on 800 7267864 and request Remote Management to help you on you how to solve your issue.

Thank you

hamood4040
Active Level 3
Galaxy Note
but im not from america how do i call him? , is there any email or something i can contact with
0 Likes
TheExpendble
Active Level 6
Galaxy Note
that is uae number
0 Likes
Galaxy Note
Go to samsung find my device using a browser like chrome and login with your samsung account. once logged in you can see a list of devices connected to your samsung ID. Select the correct device and you can see an option to unlock the device. Once unlocked, all passwords, pattern, fingerprint, iris data will be erased.