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Original topic:

overheating, finger print and battery life

(Topic created on: 09-18-2020 04:52 PM)
Sams10001
Active Level 2
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Galaxy Note
Who has note 20 ultra 5g? 
I really can't accept or live with such a phone! 
Most of the time I have a hot phone that drives me crazy, finger print doesn't work most of the time and battery life just can't last more than 6 hrs.

Service center took it and said it's normal! Why for god sake we need to live with such annoying faults while I paid a lot of money!!
5 Comments
FAlShari
Active Level 7
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Galaxy Note
i experienced the same on the first day i got the device, just use it for couple of days till it learn your pattern of use, and u wont notice the overheating, as for the finger print, try to register the finger twice in multiple directions.
Pervez709
Active Level 5
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Galaxy Note
due to exynos
Sams10001
Active Level 2
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Galaxy Note
thats a huge fail, i paid 5,000 on a phone that deserves nothing, I have a proof that the battery is even can handle 6 hrs in a busy day.
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Samsung_specialist
Community Manager
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Galaxy Note

Hey there,

Can you please contact our call center on 800 7267864 and request Remote Management to help you with your concern and also please send an error report.

Thank you

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JayPetargue
Active Level 1
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Galaxy Note
I have and it **bleep**. 400+ omr for a phone that flactuates. I was browsing continuosly for a good 15-20 minutes and it starts lagging. Everything was like 20hz refresh rate or something. Back of the phone is hot, and literally have to switch it off for a few minutes to cool down. I did restored the phone to factory and believe me, I did it several times already. Fuxking waste of money. We should get a recall or refund.
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