note 9 battery not good

[karan2012]

I am having note 9 exynos 128gb model and I feel that the battery is not performing as it should. Even with very average usage reaching to 5hrs seems a tough job. Have formatted my device thrice already and can't see any improvement. What is your opinion on the same?

[arsh1577]

my note 9 is giving me good battery life

[sam7869]

same here

[karan2012]

Same as me or same as @arsh1577?

[Jackie1982]

https://youtu.be/kLxcEFF78do

[admin_]

Thank you for sharing your concern. The relevant department will serve you better, if you can provide logs/video within 15 minutes of issue occurrence by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports). Be sure to hit ♡ when you find an answer that works for you.
For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/

[karan2012]

How will I tell the situation of battery in 15 mins?