note 8 sensors doesn't work

[ShalikaAshan]

i have an issue with SM950-FDD since yesterday. none of the sensors work, i mean proximity, gps, auto brightness,heart rate,iris,accelometer and gyroscope don't work on my Galaxy note 8(fingerprint sensor work).I tried *#0*# none of the sensors values are changing.
I don't know what the problem is? Is it about the software or the hardware?I also did factory rest,wipe data

[AshuCam]

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[admin_]

We apologize for the inconvenience caused. We would suggest you to visit nearby Samsung Service Centre so service engineer will examine your device physically. Please find service centre details in the link provided http://www.samsung.com/in/support/servicelocation/ Be sure to hit ♡ when you find an answer that works for you.
For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/

[PrasadNarvekar]

I am also having an issue with proximity sensor on my note8 by using which the palm swipe to take screenshots feature is not working at all. rest of the functions are working fine.

[ShalikaAshan]

i claimed warranty. they said it was a software issue

[PrasadNarvekar]

Then what you did. Is the issue resolved or remain same as of now?

[ShalikaAshan]

they fixed it. now it works fine.

[PrasadNarvekar]

are you able to palm swipe and take screenshots can you please try and let me know also what they did they done something with software or hardware?

[ShalikaAshan]

yes palm swipe works fine. they said they reflash the firmware(oreo ). Samsung said its not a hardware issue.

[PrasadNarvekar]

Alright you have been very helpful Thank You so much