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Beginner Level 4
After the latest software update on note 20 ultra the proximity sensor is not working for calls to turn off the screen and also its not the in sensor testing in *#0*#.  What should I do??
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Active Level 3
Did you try to run "Automatic Check" in the Samsung Members app?
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yes, its passed. but still remains the same
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Then send an "Error report" or start a "Text Support" via Samsung Members app.
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