Original topic:

note 10 plus charging issue

(Topic created on: 04-15-2020 05:12 PM)
5481 Views
7405ankit
Active Level 6
Options
Galaxy Note
Dear Community,

Recently i have noticed a slow charging in my device it use to take 1 hr 15 min to charge completely with all the general settings, now it takes almost 1 hr 30 mins to charge completely and sometimes a bit more than that. Is anyone else facing the same issue. Please share. Also, stay safe

Thank you,
HarpreetMakol
Expert Level 2
Galaxy Note
Bro few things, did you install any apps recently if yes then try to remove those once... also, drain the battery completely once and then recharge the battery to full at a single go...also do switch off your mobile at least in an interval of one or two days....
Samsung_Support3
Moderator
Moderator
Options
Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!

 

1. We always recommend to use genuine Samsung charger for charging your device.
2. Check physical condition of USB cable, if any tear or bent please replace it with the new genuine one

.

If issue still persist or for further assistance, kindly register your concern in Samsung members app (Samsung Member > Get help > send feedback > Ask question/Error report)

 

Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

MaverickSiD
Active Level 3
Galaxy Note
yes I too am facing all the above issues mentioned by you on my note 10 plus after the update.
Super fast charging is not been displayed on screen or screen lock while charging the phone with OEM charger and usb and also cannot find super fast charging toggle in battery settings, is it just me? did your issue get resolved? any solutions
available?
0 Likes
7405ankit
Active Level 6
Galaxy Note
not till now bro
0 Likes
sunny199dec
Beginner Level 2
Galaxy Note
i am facing the same problem.
do you find any solution about it ankit
0 Likes
7405ankit
Active Level 6
Galaxy Note
yes, recently here, j would like to tell you that tempreature play's an important role.... keep your phone in chatging in cool place and charge it in one go as much as possible and i tried to charge my phone while turning it off ...I experienced that my got charged full in 1 hr 7/ 9 mins ...and yes while keeping the phone to charge try to cool the device before charging..ut will definately help
0 Likes
sunny199dec
Beginner Level 2
Galaxy Note
thanx but one more thing what time your phone showing while charging is it still showing more than 1hr 10 min?
0 Likes
7405ankit
Active Level 6
Galaxy Note
yes
0 Likes
7405ankit
Active Level 6
Galaxy Note
may be yhe issue will be solved after the lockdown lifts up..!
0 Likes
milindd
Beginner Level 3
Galaxy Note
from past few days my phone is charging very slow as it takes 2hrs to charge fully. Is anyone facing the same issue and what to do in this case as it is very irritating?
0 Likes