note 10+ fingerprints log in

[hamad12]

why note 10+ fingerprints lock so slowly when i log in , also showing note ( press hard ) , is it from screen protect or , however anyone assists 

[alrayhi]

yes its from screen protector i guess they should increase sensitivity

[Nuraddin]

Screen protectors most of the time increases the recognition time of your fingerprints. It is not a hardware or software issue. Try to use thin layer of protectors to avoid the uncomfortable situation.

[Diablous]

Hi, remove the screen protector and it will not solve the problem. It has to do with the fingerprint sensor tech Samsung used for Note 10/+

I'm facing the same issue and many other users. Check all reviews on YouTube about the fingerprint sensor, it is unfortunately one of the draw back about this phone. I just complaint to Samsung team and I encourage you to do the same. This is not a cheap phone for Samsung to fit a cheap tech. Other competitors are doing better.

[Samsung_specialist]

if there is problem, please visit the service center