my note 10lite is hacked

[Edibo]

Hi everyone 

My phone is hacked or cloned..the hackers can view  everything on my phone...apps installed, messages,emails, location and call listen to calls.

 I have searched for any payloads or installed .apks however nothing I have seen nothing.

Please help..

[Maps_sam07 · Accepted solution]

Hi Edibo

You may wipe out your data using the Find My Mobile Portal 

Please visit the link below to do so:  https://findmymobile.samsung.com/

Alternatively you may take the device to the service center.

Please visit the link below to locate a service center near you :

https://www.samsung.com/za/support/service-centre/

[oliver123]

Hi

[oliver123]

GO ON SETTINGS AND BACK UP YOUR PHONE

[Edibo]

I dd that factory reset how ever I does not help...Apologies for the late reply.

However that did  not work. I am not  able to shake off the **bleep** now I see they can open ports 135,139,22 445 on the phone when ever they want to and now the other thing is I see on my apps such as showmax and Netflix  other devices that I don't recognize. Password change does not work since they have remote access on my phone.

This is so frustrating. I can nmap the connections to open ports however they are hiding behind a Linux VPN which I can't get through yet.


Please advise  I need urgent assistance.