Original topic:

my galaxy note 5 fell into water

(Topic created on: 05-14-2017 09:04 AM)
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Arjune01
Beginner Level 2
Options
Galaxy Note
My samsung galaxy note 5 fell into water and the pen opened as it fell in and water went inside the whole of the S pen slot. My finger print sensor was not working and my phone keeps on COMING BACK. After the nougat update finger print sensor started working but my back button is not working!!!

It is either coming back always or never working!


Please help me what to do with this!?

Galaxy service centre does not cover service when it fell into water.

They are asking 15,000 to get it ready!

Which is too much for me!

Any other alternative suggestions????
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2 Comments
13Anmol
Active Level 7
Galaxy Note
You can enable a temporary back key.
Go to settings > dexterity and interaction > assistant menu > enable it. I hope it helps.
admin_
Expert Level 5
Galaxy Note
Thank you for sharing your query. We would like to inform you that any water damage or physical damage caused by external factor and unfortunately it will not cover under warranty.
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