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01-02-2020 12:41 PM in
Galaxy NoteHi there,
In order to examine the issue occurring in your device, kindly send us the error log file using Samsung member application by following below mentioned path-
Open Samsung member app>click on “+“icon>send feedback>Error reports>attach log file.
Note: For better assistance, please send device log files within 15 minutes of issue occurrence along with the exact issue details.
Regards,
Samsung Members Team