Original topic:

my entertainer for 2021 is blank. how do I fix it

(Topic created on: 01-06-2021 12:05 PM)
204 Views
ashank7
Active Level 3
Options
Galaxy Note
my entertainer for 2021 is blank. how do I fix it
4 Comments
FarahAlomari
Active Level 1
Galaxy Note
mine too is it finished ???
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Samsung_specialist
Community Manager
Options
Galaxy Note

Hi there,

Please try:

 

1- Open device settings
2- Apps
3- Samsung members
4- Force stop
5- Storage
6- Clear cache
7- Clear data

 

After that, please make sure you are using a local UAE SIM card only along with the Samsung account that has been created in the UAE and opens the Samsung members app normally from the home screen and tap benefits and check for the Enterntainer.

ashank7
Active Level 3
Galaxy Note
worked beautifully thank you
0 Likes
taz24
Active Level 1
Galaxy Note
I have done this a multiple times now. I have a UAE sim card. And fitness & beauty section is still blank. I am tired of this issue now. And customer care doesn't know anything beyond the above mentioned steps.
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