Highlighted
Active Level 3
I normally put on my akg earphones at night to listen to songs and simultaneously scroll through insta feed, since day before yesterday i have been observing that when i play songs on youtube and simultaneously scroll/type in other social media apps, I'm observing huge LAG .

Anybody else facing this issue ? Please help


3 Comments
Highlighted
Expert Level 3
Maybe due to Slow Internet speed as people are now at home so Internet connections are a bit congested.
Reply
Loading...
Highlighted
Active Level 3
no, the whole typing process and launch of application is getting laggier...
Reply
Loading...
Highlighted
Active Level 3

Dear Samsung Member,

 

Greetings from Samsung Customer support!

 

Lagging issue in the phone may be caused by:- Low internal memory or faulty memory card. Kindly perform the following quick steps and be assured that this should resolve the issue:-

1) Free some internal memory - Settings > Device Care > Storage (at least 20% internal memory free).

2) Check software update - Settings > Software Update > Download and install.

For more steps kindly visit the link given below:
https://www.samsung.com/in/support/mobile-devices/samsung-phone-optimise-clean-storage-and-memory/

 

If the issue still persists, kindly attach the log file and send it to us in the Samsung member application (attach when the issue occurs within first 15 minutes): Samsung Members App > Feedback > Error Report > Attach log file.

 

Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

Reply
Loading...