issue with galaxy note 9 after update

[ppinkesh]

Service Request Number : 4308273052

Galaxy Note9

·         Model Code: SM-N960FZBDINS

·         Serial Number: RZ8K91L491K

Hello sir

 I have Samsung Galaxy note9  which is purchased in October 2018. And now I'm using it..

So here I'm writing my Problem or Story About “Green” screen issue in my Device It's accrued By Faulty software. By Samsung

 I received my monthly security patch update for the month of March 2020 via OTA (over the air). Upon updating the above mentioned security patch, I started to face screen flickering issue. Thinking that, it is a lag, I restarted my phone. Now, the real problem started july. The display turned pale yellow. Initially I thought it might be because of Blue Light Filter. Upon switching off Blue light filter, the problem was not solved. I also started getting horizontal lines on my screen which was surprising and the phone would heat up severely, not letting me to use it for sometime. After end of day it totally green color display it not touch working. Fully green color display show on phone also   I am attaching the display imges  of My Note 9

After waiting for software fix i contacted to Samsung online help in same day in july 20th

To conclude, from my observations above, it is clearly evident that, the problem which I am facing is purely software glitch and not a display problem as suggested by your service center engineers. People around the world including me purchase high end smartphones from Samsung with a trust in quality and assurance, which the Company has built over the years. With this trust and belief, I hope and look forward for Samsung India to acknowledge this issue by providing me with a comprehensive solution.

I'm Attaching my Every Details and Display issue pictures.. so please look forward to this..green display

[Sanras5]

 have filed the complaint, all note 9 users if you are facing any issue with discoloration please file a complaint on voxya.com. We will expose SAMSUNG NOTE 9 SCAM.

Here is the reply that I received from voxya.com. 

Requesting you to file a complaint with voxa and alert others as well to do the same. We need to unite and fight this case. I am putting this on Twitter, Facebook, Instagram and other social media for more visibility so that other people shall not suffer.

Thanks for filing your complaint at voxya.com. Your payment has been received. You can check your complaint here https://voxya.com/view-complaint/samsung-electronics-india-private-limited--samsung-scam-galaxy-not...XXXXXXXX

Please verify your account by uploading KYC documents in your Dashboard. You can view your Dashboard by logging with your username and password. Once your account is verified, we will start working on your complaint to resolve it.

And do not forget to share your complaint with your friends for maximum impact.

regards,
Voxya Team

[Sarbindra]

Is there any payment involved in it ?

[Sarbindra]

Is it free or cost involved in it ?

[AslamS23ultra]

My samsung note 9 too had screen getting yellowish problem. Took it to service centre but they advised to change display costing 19k. With no option I had to get used to yellow screen. Surprisingly after 4 months the problem resolved on its own. Did not do any update either. Hope the same to happen for all note 9 lovers.

[Acoustic_Hive]

Please try this simple workaround. 

https://youtu.be/LBPET5BFl54

[Haryash]

I am also facing same issue in my note 9 screen is turning pale yellow in color

[Haryash]

follow these steps

[rayyanp]

I am facing same issue with Samsung Note 9..but the problem on mobile after updating the software. So I have change my display not at authorized service center but at repair shop due to out of warranty..but same issue continous..I have using Samsung brand last 15yrs every note I have used till Samsung Noted but no issue but Samsung Note 9 has given very hard times and I spend more money than its actual cost..I very much annoid with this type of experience with Samsung.

[shadab923]

I got free of cost screen replacement from samsung for my out of warranty phone but there is not even a single dot on my phone so i got the FOC. Thanks samsung