Original topic:

issue with apps appear on screen without downloading them

(Topic created on: 01-04-2020 09:40 AM)
63 Views
vbs58
Active Level 3
Options
Galaxy Note
issue with apps appear on screen without downloading them. How to stop this issue on the note 9. Please help ! 😓
5 Comments
OSMAyush
Active Level 6
Galaxy Note
🙄 Download them or remove them.
0 Likes
DeepChavda
Active Level 4
Galaxy Note
can you tell which apps?

provide some screenshots if possible
0 Likes
kaslokesh
Active Level 9
Galaxy Note
Maybe galaxy store is downloading some/suggested apps. check it out.
I would suggest you to keep all automatic app updates to off. but you should check and update whichever app you want so that you can manage your data.
Samsung_Support4
Moderator
Moderator
Options
Galaxy Note

Hi there,

Please perform the following step to resolve the issue:

> Disable the auto update in play store (Launch the play store>>tap on left corner 3 bars>>Settings>>auto update apps>>turn off it).

> Run the device in safe mode and check the issue.

For further assistance, register your concern in Samsung members app (Open Samsung members app>click on “+“icon>send feedback>Error report/ Ask Questions).

 

Regards,
Team Samsung Members

vbs58
Active Level 3
Galaxy Note
thanks !
0 Likes