Original topic:

hi why do i keep getting "moisture detected unplug charger" and phone wont charg

(Topic created on: 02-13-2020 05:47 PM)
278 Views
DrWiam
Beginner Level 2
Options
Galaxy Note
I used various chargers and still same
4 Comments
Galaxy Note
pls take your phone to the service center
0 Likes
Ahmed6
Active Level 8
Galaxy Note
bring dryer (don't turn on the heater) and dry the charging port .. u mostly had poured water on ur phone..
if not helping.. then as was told before go to any service center
0 Likes
Galaxy Note
because the water has gone to the charger port

it's better you could go for a assistance so they would do the needful.. or just keep it in a dry place for 24 hours. blow dry without the heat
0 Likes
Samsung_specialist
Community Manager
Options
Galaxy Note

Hello,

We are sorry to hear about the issue you are facing, we advice you 

to visit the nearest service center with them to be checked by our team.

www.samsung.com/sa/support/servicelocation/.

Thank you

0 Likes