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Original topic:

heating problem

(Topic created on: 12-03-2020 06:27 PM)
Chanddu
Active Level 1
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Galaxy Note
What is the main reasons of heating problem in Note 10 Plus?
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5 Comments
TheRealOneS
Beginner Level 4
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Galaxy Note
if I could get the processor/variant info would be great
if you are running any apps that is cpu and gpu intensive then it could be
another reason why can also be because there can be some sort of malware running in the background of your device
you can also check if any app is using may too much power without your knowledge in the settings > device care and check if anything abnormal shows up.
if you do feel your phone heats when you are charging this means normal, because if you are using the fast charger it is common for the device to be hot.
I do have a note 8 and have only felt it hot while playing games and charging with a fast charger, do think all note devices have the same thing 😷
hope it helps you mate
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Chanddu
Active Level 1
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Galaxy Note
Thanks a lot, Usually i doing this practice but top of the phone and aroud camera area i feel getting heat.
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Chanddu
Active Level 1
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Galaxy Note
Do we have any app which can measure the phone temperature.
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TheRealOneS
Beginner Level 4
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Galaxy Note
You can find many, although
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Samsung_specialist
Community Manager
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Galaxy Note

Hi,

Please bring the device to a certified Samsung Service Center to resolve the issue. 

Find the nearest service center to you online. 

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