Original topic:

galaxy note 20 ultra 5g getting hot

(Topic created on: 11-30-2020 11:05 AM)
206 Views
MudassarHussainsyal
Beginner Level 4
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Galaxy Note
My phone galaxy note 20 ultra is getting very hot during normal use with out connecting charger, just using some apps like whatsapp, twitter outlook etc and it is getting very very hot, others also have thins problem ..? Or i m the onley facing this issue.
PUBG playing time also getting very hot..
Why is like this, it is most advance phone by samaung, it shouldn't do like this.
6 Comments
Samsung_specialist
Community Manager
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Galaxy Note

Hi, 

Please bring the device to the nearest certified Samsung Center to have it checked out and resolve the issue. 

You can find the nearest service center to you online. 

ExTr3m1sT
Active Level 5
Galaxy Note
There is no fix unless you upgrade to a phone with Snapdragon processor !
Galaxy Note
my mobile model is SM-N986B DS. i don't know about its processor
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Asad1210
Active Level 3
Galaxy Note
I'm also facing similar heating problem twice visit to service center 4 days they kept and return me and reply working normal I believe there is some manufacturing defect or design issue I really don't like my note 20 ultra and very disappointed note 10 was quite good .
FAlShari
Active Level 8
Galaxy Note
is ur location toggle on? if it is , turn it off, i use the same phone, also check recently installed apps one of them might cause the problem
Usman_
Active Level 7
Galaxy Note
from September daily im playing Mobile Legends in note 20 ultra 5g Alhamdulillah i didn't face any issue yet.
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