Original topic:

galaxy note 10 +

(Topic created on: 09-19-2020 07:30 PM)
336 Views
ikhlaas
Beginner Level 2
Options
Galaxy Note
Anyone having issue with the s pen air command?

I am having notification that the spen is disconnected!

Anyone having an idea?

Thanks


0 Likes
9 Comments
DxbBasel
Active Level 4
Galaxy Note
Note 10 plus user here, and no i haven't experienced such an issue. Try and totally switch off your phone, and turn it on, if that doesn't work maybe its the connector that's loose. Can you use it on the screen?
0 Likes
ikhlaas
Beginner Level 2
Galaxy Note
yes it is working on the screen but its only the gesture(air command) not working!
DxbBasel
Active Level 4
Galaxy Note
well then I believe its better to take it to a samsung dealer and get it checked out.
0 Likes
sapmarvins
Active Level 7
Galaxy Note
No, I don't have such an issue with my note 10+.
janefrr
Active Level 7
Galaxy Note
air command is on from notification panal? if yes pull out then again insert pen and check its on... i do same with my phone..
iamraj1338
Active Level 7
Galaxy Note
it's Note10+5G user here, but still din't get any OTA Update yet yrr what should i do?
0 Likes
Samsung_specialist
Community Manager
Options
Galaxy Note

Hey there,

Can you please contact our call center on 800 7267864 and request Remote Management to help you with your concern.

Thank you

0 Likes
H8914
Active Level 1
Galaxy Note
the same problem some times .. but when i restart the phone it solve
0 Likes
NOORWAZIR
Beginner Level 2
Galaxy Note
Any solutions please?Screenshot_20211105-142446_Samsung Members.jpg
0 Likes