hirenpatel2611
Active Level 4
Options
Galaxy Note
I brought one note 10 on 23 Oct 2019. And I found application crash issue I make so many call to Samsung Helpline number after that I visited Samsung care center 3 to 4 times and care center do his level best but problem not solve so they give me DOA and I got new device without my choice (I'm always preferred black device but on this situation company had no stock for black colour).  as per my nature close problem without fight. I ready to get red colour device. But I really disappointed with Samsung again that red coloured device has same error.

Still I worried how many time I have to visit Samsung care center ?????

Now it's my final decision I want my money back. I have no such time to visit or call to Samsung care center or Samsung Helpline number. 


1 Comment
Samsung_Support2
Active Level 8
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Galaxy Note

Hi there,
Apologies for the inconvenience you are facing with your premium device.  We appreciate your patience.  Please register your concern in Samsung members app (Open Samsung members app>click on”+” icon>send feedback> Error report/Ask question). We will definitely provide you the best solution from our end.

 

Regards.
Team Samsung Members

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