Original topic:

downgrading to android 9

(Topic created on: 08-22-2020 10:26 PM)
AthulHackz
Active Level 3
Options
Galaxy Note
Hello friends,

Is there any chance that android 10 upgrade to galaxy note 10 plus  might have caused drainage problems?
How can we downgrade to android 9?
5 Comments
Beastmaster
Active Level 4
Options
Galaxy Note
If I am not mistaken you cannot downgrade to older version
AthulHackz
Active Level 3
Options
Galaxy Note
really?!!! 😒 New phone and screen time is only 5 hours max...
0 Likes
Members_Admin
Community Manager
Options
Galaxy Note

Pls replicate the issue and share the logs for analysis.

 

With regard to downgrade, it is not possible. For any issue, please report and improvements will be provided thru Software updates. 

 

Thank you.

Samsung_specialist
Community Manager
Options
Galaxy Note

Hey there,

Downgrade is not possible. If there is an issue, it can be check at Samsung authorized service center or you can share an error report to determine the cause of fast drain.

Thank you

AthulHackz
Active Level 3
Options
Galaxy Note
could you please advise how to do error reporting ?
0 Likes