Resolved! Solved

Original topic:

didn't get update on my galaxy Note 9

(Topic created on: 07-06-2020 06:45 AM)
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Samsung_GFIsYqJ
Beginner Level 4
Options
Galaxy Note
my device is still now running with android 9 and Samsung UI one!!!!
why i didn't get updates??
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7 Comments
ADSoomeet
Active Level 8
Galaxy Note
Where was your phone bought?
Where are you using it currently?

Check whether your 'Phone status' is official. Go to Settings > About phone.
Samsung_GFIsYqJ
Beginner Level 4
Galaxy Note
it's official
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ADSoomeet
Active Level 8
Galaxy Note
Kindly visit a Samsung Service Center nearby.
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Samsung_GFIsYqJ
Beginner Level 4
Galaxy Note
thank you
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Sohel321
Active Level 7
Galaxy Note
You need to go to a service center and get an update.
Solution
Sumeet6795
Active Level 4
Galaxy Note
**bleep** Lucky! For now do not update your device. Many Note 9's are facing display discoloration issue after March update. Have Patience. Wait till Samsung finds out the fix.
ramakishore
Active Level 3
Galaxy Note
connect to samsung switch and follow the instructions
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