contacts keep deleting itself

[fidelia]

Good Day

i have a big problem...my contacts keep on deleting itslefs and if i restore it from the recycle bin, it delete itself and just return in the recycle bin.please help?

[1234abcdjuhhj]

I have the same problem mine is now completely gone

[Ompush]

It better to save all your contacts on you Google account and you'll never lose any of your contacts

[Tsogo_sam05]

Good day members, kindly backup your data and reset your phone to factory.

1. From the home screen, swipe either up or down to access apps.
2. Select Settings.
3. Select Accounts and backup
4. Select Backup.

You can also backup and update using Samsung Smart switch and. Herewith the Smart switch link:

https://www.samsung.com/za/support/smart-switch/

Install the program on your computer and connect your phone to your computer using an Original Samsung cable and follow the prompts.

1. From the home screen, swipe either up or down to access apps.
2. Select Settings.
3. Select General Management.
4. Select Reset.
5. Select Factory data Reset.
6. Tap Reset.

[Parkes]

Hi, mine just started deleting contacts this morning. It's an Samsung A12. Is there a reason for this?

[Parkes]

Hi community, for disappearing contacts, check your apps. One of them is deleting your contacts. If you have "Moya" app, delete it and restart your device. Mine is working fine now