ameya
Beginner Level 4
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03-06-2017 09:46 PM in
Galaxy Note
i have note 5
when i connect samsung original fast charger which come along with phone, it does not detect fast charger and always show cable charging or slow charging
then i have to ON; OFF switch several times then it shows fast charging
otherwise it shows cable charging time more then 2 hrs
when i connect samsung original fast charger which come along with phone, it does not detect fast charger and always show cable charging or slow charging
then i have to ON; OFF switch several times then it shows fast charging
otherwise it shows cable charging time more then 2 hrs
5 Comments
Sajezh
Active Level 2
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03-06-2017 11:07 PM in
Galaxy Note
Even me facing the same problem....have to connect and disconnect atleast 5 to 6 times to detect fast charging...Samsung please release an update for the same.
saneel
Active Level 6
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03-07-2017 01:02 AM in
Galaxy Note
I faced similar problem. my data cable was faulty. it was replaced under warranty.
AsadLion
Active Level 6
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03-07-2017 09:05 AM in
Galaxy Note
This issue is mostly happen because of cable. replace cable with original samsung USB cable, or any good brand which have 5 copper pin in the Micro USB connector.
if problem didn't solve visit nearest samsung authorised service centre.
if problem didn't solve visit nearest samsung authorised service centre.
Yogie09
Active Level 6
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03-07-2017 09:11 AM in
Galaxy Note
I had the same issue...changed the cable & got my problem solved...
Samsung_India_
Active Level 10
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03-07-2017 09:33 AM in
Galaxy Note
Thanks for query. We would like to inform you that this handset is enriched with most powerful features.Kindly follow below mentioned steps to overcome the issue:
1) We recommend you to charge your handset with original wall charger that came with your handset sales pack.
2) Kindly clean the charging point of your charger and battery with a dry and soft cotton cloth to remove unwanted accumulation of dust/waste material.
We would suggest you to visit nearby Samsung Service Centre so service engineer will examine your device physically. Please find service centre details in the link provided http://www.samsung.com/in/support/servicelocation/
1) We recommend you to charge your handset with original wall charger that came with your handset sales pack.
2) Kindly clean the charging point of your charger and battery with a dry and soft cotton cloth to remove unwanted accumulation of dust/waste material.
We would suggest you to visit nearby Samsung Service Centre so service engineer will examine your device physically. Please find service centre details in the link provided http://www.samsung.com/in/support/servicelocation/