Active Level 4
Ok right I'm browsing with jio sim in my note 10 plus, o wait internet speed is so bad **bleep** ok got an idea airplane ✈ mode on and off waaw it catching LTE+  nice speed oohhh **bleep** it just for a moment....and again lte only mode
Can anyone tell me how to stay only on Lte+ mode it shouldn't be change lte+ to lte
1 Comment
Active Level 8

Dear Samsung Member,


Greetings from Samsung Customer Support!


To resolve network issue please follow below given steps:-


1. Check network operators and select automatically (Settings> Connections> Mobile Network>Network operator> select automatically > Tap on OK > Registered on network).


2. Reset the device: settings >General Management > Tap on Reset.
Note: Before reset make sure to have back up of the data via Smart Switch Mobile App
(Install Smart Switch App > Open > Click on Memory Card Icon >Back Up option > Choose the data for Back up > Back Up).


If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.


Thank you for writing to Samsung.


Warm Regards,
Samsung Customer Support

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